## Faq

How long have you been in business?

2006 was our first season.

Does that make your products inferior to more established companies?

Absolutely not. I buy the absolute best grade hard maple billets I can buy. With the best inputs, I make an identical product. I may tinker more with finishes and logos, etc, but the bat should perform as well as any other maple bat on the market. In fact, Boner Bats may perform better than other bats on the market because I am extremely picky about the wood that I sell and about how I finish each bat.

Do you offer one-of-a-kind bats?

Yes. I am willing to turn down a model bat that I currently offer to a specific knob shape, etc, but if the desired bat is bigger than what I offer, I can't do it at this time. I do offer Commemorative bats with one-of-a-kind artwork for logos, etc. Please see the Commemorative Bats link above for example photos of work done. If you want a bat that noone else has, I can help. You can send me your artwork, I will turn it into the logo and finish the bat. This may take 3 to 4 weeks for delivery.

Can I pay with a credit card?

Yes. I have an easy to use Paypal cart which can be used to pay with a credit card, even if you don't have a Paypal account. This way, you get the security of checking out through a company that handles many millions of dollars of transactions. You do not need a paypal account, nor will you be required to sign up for one.

Can I submit T-shirt or slogan ideas?

Yes, but carefully. I may give away free T-shirts or bats to individuals who donate slogans and sayings that may be used either on the website or on T-shirts in the future. However, just because you thought of something that is on one of my T-shirts does not mean that you were the only one to think of it, or that you thought of it first, or that you "own" that phrase. I will provide a link on the future T-shirts page that can be used to submit funny sayings and slogans, but I may require that you accept a disclaimer that you don't expect compensation. I will then log all submissions, and when used, I will send the individual a free T-shirt that they actually helped design. Fair enough?

What are the shipping rates for my order?

Please view shipping rates on this page. Shipping starts at just $6. Rock Hard Wood Shipping Rates

Can I submit questions or requests?

Absolutely. I very much value your input. Whether it be about what we offer for bats, how we do things, which T-shirts we offer, etc.

Can I get my bat personalized with my name and team?

Email me if you really want personalization. In an effort to reduce the tremendous amount of time I spend making bats, I try not to offer this during the busy part of the year. I am able to offer personalization as engraved text on colored barrels (no personalization on natural colored barrels will be offered). email support@rockhardwood.com to see if I can do it.